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Introduction

Our client in Buckinghamshire originally contacted us with developing damp issues in her 1850’s property. Since purchasing the property in January of 2017, damp has become more noticeable, and a detailed survey with true and accurate recommendations was required. The survey was undertaken commencing with a detailed assessment of the exterior, in order that we could ascertain levels of deterioration, and what defects could be increasing the risk or level of moisture penetration. Internally we utilised Relative Damp levels, Moisture Content levels, and Thermal Imaging to ascertain the extent and cause of any damp.

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Client Feedback

"The surveyor arrived at the time specified and took the trouble to ensure that the house remained as clean and tidy as it had been when he arrived. He took time to explain (in layman' s terms so the information was clear) what he was doing, what had caused the problem and gave good advice on how to solve it and how to find a suitable builder."

Introduction

We were contacted by our client in Somerset, who had been experiencing issues with damp in her late 1800’s property. When the property was purchased, the client was aware that damp was an issue, however she was not aware of the extent, or the causes of the damp. Initially she sought advice from a few damp proofing companies, all of which tried to sell various damp proofing remedies and products. Not convinced with the advice given, the client decided to seek independent advice, and contacted Alpine Damp. A thorough survey was undertaken, and the extent and causes of damp were assessed and proved.

The report can be seen below, and beneath the report you will see the feedback left by our client, which has been verified by Checkatrade, and which can be found along with over 160 other customer feedbacks on our Checkatrade page.

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Client Feedback

" was impressed with the professional manner of Sarah on the phone-keeping me informed about the survey and the appointment time and also a phone call to say Mark was on his way. Mark was very friendly and courteous (ice broken when talking about motor-bikes!)but he was very thorough in doing his job evaluating the external and internal walls and floors of the property. I liked the fact that I could ask basic questions about his report and he was very good at explaining what was happening and why things needed to be done. Very prompt, clearly written report sent with detailed repair requirements."