Customer Feedback

“The surveyor, Mark, Was very friendly and polite and undertook the survey very efficiently. The report was sent well before the 48 hour estimate. I had one follow up question that was answered quickly and efficiently.”
“Alpine provided a comprehensive report on damp in a house I am a prospective buyer for. I spoke to the surveyor over the phone about the report, and received email responses to further queries. Sarah was very helpful in arranging the survey and in follow up emails.”
“The surveyor was extremely pleasant, professional, approachable and an overall nice happy chap. Arrived and cracked on straight away. He explained his findings in plain terms so I would understand when the survey came through. I like the fact they are an independent company and not selling other goods off of the back of the survey like alot of others. Competitively priced vs the £400 I was quoted by another company! Sarah was friendly and easy to deal with. Survey came a little later than expected but wasn't an issue. Would recommend!”
“The inspector was very thorough, attentive to all details and identified the elusive source of a leak that numerous other companies failed to identify over the years. Excellent work and excellent customer service!”
“Excellent service, the man that did the job was really helpful and all issues were resolved after actions taken as advised, would definitely use again and recommend.”
“Dealing with Alpine has been a pleasure. The booking staff are very capable, informative and courteous and the surveyors who attended were extremely professional, knowledgeable and reassuring. The report arrived on time and its format and content, logical, precise and clear. I would have no hesitation in recommending Alpine.”
“Mark arrived on time and carried out a full survey and gave me good explanations of the root causes and proposed corrective actions. The report provided the same day with detailed analysis of several issues. We've not yet been able to confirm that the proposal will solve the problem, because the suggested works in the proposal are quite expensive and disruptive, but I do believe the Mark has identified the roots of the problem. I hope we can report back good news once we can afford to carry out the works.”
“No work was carried out, purpose of visit was for survey. Your colleague was polite, kept us informed as to what he believed the issue was and appeared to carry out a detailed investigation.”
Water Industry
Altius
Checkatrade
SSIP