Please take the time to read this advice before booking a "Free Survey"

Alpine Property Group Ltd

DO NOT BE FOOLED BY FREE PROPERTY SURVEYS

Maintenance on properties can be very costly, and therefore it is always a positive to keep costs down. Unfortunately, the cheapest does not always work out to be the most cost-effective.

There are many damp proofing companies offering "Free Surveys", however, they have only one intention, and that is to sell you some form of material that will apparently "resolve all problems". It is a fact that such materials very rarely resolve damp issues, but do trap moisture into the wall and cause further erosion to the pointing and brickwork.

Most "Free Survey" companies will put a cheap damp meter into the wall at a low level, and tell you that you have "Rising Damp". This is completely incorrect as the vast majority of properties were built with a DPC, it is rare that they fail, besides, moisture does not rise up a structure.

Many damp proofing companies will try to have you believe that “Rising Damp” is a genuine issue within your property, and that you need a new chemical DPC and vertical membrane to stop it. The truth is that you do not need such damaging chemicals applied to your valuable property, and "rising damp" is a complete myth, as confirmed by the previous CEO of the Royal Institute of Chartered Surveyors. 

 

Rising damp is a myth, says former RICS chief

 

Before reading what you should and shouldn’t do below, please take a moment to look at the two photos of these bridge structures. These structures along with thousands of others in the UK are submerged in water, and have thousands of gallons of water passing them, and penetrating into them on a daily basis. If “Rising Damp” really exists, why are these structures dry above the water line?, why have they not collapsed?, and why do they not have useless and damaging chemical DPC’s inserted?… The answer is evident, Rising Damp does not exist, and therefore please do not accept that it does from somebody who is trying to sell you their useless product.

Please Do:

  • Check that the company is fully equipped to undertake the survey using a suitable Relative Damp and Moisture Content Survey Master, a Thermal Imaging Camera as a minimum.
  • Ask them to take a series of Relative Damp levels above 1m from floor level to ceiling level, and prove that it is dry throughout.
  • Ask them to show you using Thermal Imaging the origin and spread of the moisture, and demonstrate that it is from the ground up.
  • If they say that the DPC has failed, make them prove it, as the DPC will almost certainly be acceptable and effective.

Please Don't:

  • Agree to pay for a new Injection Damp Proof Course without evidence that it is originating from the ground. We never advise a new DPC, and that indicates how often they are required.
  • Agree to remove the plaster to a height of 1m, and thereafter apply a vertical DPM, as this may stop the damp from showing, the moisture remains behind the DPC slowly deteriorating the pointing and brickwork... Solid walls need to "breathe"...

Yes, Alpine Damp charges a fee for our surveys, however, the fact is, we have saved numerous clients thousands of pounds by not having useless damp proofing. With Alpine Damp you are guaranteed the following:

  • A company that has no interest in financial gain from remedial works, whether it be £10 or £10,000, and only wishes to resolve your damp issues accurately.
  • A company that remains totally independent of all other contractors.
  • A fully equipped Surveyor with a minimum of 28 years of relevant experience.
  • A thorough and accurate investigation of your property.
  • You will receive a detailed report of our findings and true recommendations for the rectifications. (samples are on our site) 6. A guarantee that if our recommendations are incorrect, we will return FOC and re-survey the property if required.
  • Peace of mind that you are only spending what you need to spend.

Before taking the Free Survey route that is likely to end up costing you thousands, please give us a call, and please take a look at our customer feedback on our website and www.checkatrade.com

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Example Damp Survey Report
Example Damp Survey Report

Alpine Damp take their time to make the right diagnosis, utilising numerous survey methods for confirmation. On completion a detailed report will be provided, detailing exactly what has been undertaken as part of the investigation or survey, the results, and our unbiased recommendations for the rectification of the issue.

VIEW SAMPLE REPORT

Example Homebuyers Report
Example Homebuyers Report

Many people consider the Mortgage Valuation survey to be one that will highlight any issues worth considering. This is not the case, the Mortgage Valuation survey is to ascertain if the mortgage requested is covered by the value of the property in the worst case scenario that the mortgage cannot be covered.

VIEW SAMPLE REPORT

Looking For A Damp Survey?

Alpine Damp are an independent surveying company, with absolutely no connections to any damp proofing company, and therefore have no interest in financial rewards from remedial works. Call us today: 0330 333 9238

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What Our Clients Say

We have offices and Surveyors that cover Central & Southern England & Wales, Alpine Damp undertake literally hundreds of surveys for both Domestic and Commercial customers, resolving issues that others cannot resolve, in all house types, through to large 5* hotels alike. We utilise our years of experience, combined with the latest survey technology and additional methods that others do not use such as Thermal Imaging, and Acoustic technology.

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View more of our reviews

Alpine Surveys made the whole process really simple, and everyone was polite and courteous throughout the whole process. The initial call from Sarah was really useful, with great communication throughout. Mark did the survey was really professional. He investigated the damp thoroughly and explained the results - I just wish I had used them before having "damp proofing" installed by another Checkatrade tradesman which is already failing and didn't resolve the problem. I now have a clear plan of what needs to happen to resolve, and feel confident in the results. Time will tell, but would recommend.

Damp Survey, in London

“The company was professional from start to finish. From the initial call I made, to final contact to pay the bill. The staff member who came to my house talked me through everything step by step, showing me what he had discovered as he went along, showing me readings on the testing equipment ( even drawing on his I pad to help explain), and giving me verbal advice ahead of that official report. He also wore plastic over his shoes indoors. I felt informed, and I trusted what he said. Even though it was bad news for me, I was glad to know her extend of the problem. I would recommend the company”

Damp Survey, in London

“Very professional service. I received my report the day after the survey. The report was extremely clear about areas of concern and actions required by the seller which has greatly aided my decision to buy the property. I also spoke to the surveyor Mark, who was very pleasant and helpful in giving more context to the findings. I plan to use Alpine Water mgt once more to go back and check that remedial works have been carried out as recommended prior to buying. I would certainly recommend this company to anyone.”

Damp Survey, in London

“The surveyor was not phased by the chaos of moving with boxes and furniture in disarray. He was punctual, polite and acted in a professional manner. When he published his report I spotted a small mistake due to a misunderstanding (not the fault of the surveyor), so called Alpine. The surveyor called me the next day and the rectified report was emailed to me the next day. Very happy.”

Damp Survey, in Banstead

“I used Alpine H2O to provide a specialist damp report on a property I was going to buy. Sarah was very helpful when booking this survey and Mark the surveyor went through in detail with me any queries I had regarding the findings of the survey. I am very thankful that I had this survey done as I would have possibly proceeded on a property without being aware of its defects. In addition Alpine H2O do not carry out remedial works and therefore do not benefit from anything found in the survey so the survey is entirely independent. I would certainly use Alpine H2O again.”

Damp Survey, in New Malden

“Very professional service, and a very thorough survey. Completely independent and only do surveys, so you can be sure they won't try to push you into getting unnecessary work carried out as they'd have nothing to profit from doing so.”

Damp Survey, in St. Albans

“Survey and investigation done as requested. Communication with company was excellent and report was produced quickly and thoroughly. Report was thorough and informative and the recommendations were easy to understand.”

Damp Survey, in Woking

“We currently have a damp issue in our property (both on an internal wall, and external wall). Alpine Survey' s carried out tests and produced a comprehensive report identifying the suspected cause of the damp and suggestions on next steps. I would highly recommend their services, ahead of calling out plumbers, trace and access, cctv surveys etc.The expert who visited the property was experienced, thorough and professional, and the customer service was excellent.”

Damp Survey, in London

“Very helpful, polite and efficient. Was kept informed of surveyors time of arrival. Would recommend as pleased with service.”

Damp Survey, in Watford

“The surveyor arrived at the time specified and took the trouble to ensure that the house remained as clean and tidy as it had been when he arrived. He took time to explain (in layman' s terms so the information was clear) what he was doing, what had caused the problem and gave good advice on how to solve it and how to find a suitable builder.”

Damp Survey, in Buckingham

“I Phoned through to Alpine Surveys on a Tuesday, they managed to get someone out on the following day (I guess I was lucky in this regard) and by the Wednesday evening the highly detailed report had been e-mailed through. I would thoroughly recommend Alpine Surveys on promptness and quality and would use them again.”

Damp Survey, in Portsmouth

“The surveyor was extremely helpful and explained verbally the issues and possible solutions on the day. We received the written report with photographs in two working days. The company kept us fully informed of the process and progress and was highly efficient in handling our enquiry and delivering the service.”

Damp Survey, in Chichester

“I was very impressed with the Mark Dobson who did the survey, he answered all my questions in detail and was clearly an expert in his field, I would not hesitate to use Alpine again compared to other companies who do a "free survey" and also carry out the works needed!!!- the information given on the free survey was incorrect in my opinion against what Alpine recommended”

Damp Survey, in Horley

“The investigation was carried out professionally and courteously, with all aspects of the issues and the treatment options explained clearly and patiently. I would not hesitate to recommend this company, as they provide impartial professionalism and a comprehensive plan of action to tackle damp problems.”

Damp Survey, in Uckfield

“Although I did not meet or speak directly to the surveyor as he surveyed our potential new home, both Sarah who was my main contact and Mark, the surveyor were efficient and detailed. The report was thorough and delivered a few days after the site visit. Any questions I had were also answered promptly. Worth the investment.”

Damp Survey, in Guildford

“Mr Dobson was professional and courteous. He undertook a thorough survey and the report was provided very promptly.”

Damp Survey, in Godalming

“I requested an independent investigation into potential damp in my property following claims by an Eco firm trying to sell me a product for £3K. Alpine Surveys are independent and their surveyor did a first class job. Initial communication with Sarah at Alpine by e-mail and phone was first class and Mark the surveyor talked me through the findings. The report provided within 48 hours was comprehensive and allayed my fears. £350 well spent and saved me a fortune. I would highly recommend Alpine.”

Damp Survey, in Aylesbury

“Surveyor turned up when they said they would. They explained the process and their initial thoughts on the issues. It was very obvious that they were knowledgeable in the field. Report was sent within 24 hours and was very comprehensive. Would recommend the company to others and will be considering them in the future if other surveys are required.”

Damp Survey, in Farnham

“This is the second time we have used Marks services and again the advise he has provided has been invaluable.”

Damp Survey, in Weybridge

“Professional, punctual, confident ,and more importantly found the problem that to date no one has managed to do. We are very impressed in every aspect and would have no hesitation in recommending or using them again.”

Damp Survey, in Weston-super-Mare

“Alpine Surveys undertook a thorough survey to investigate the cause of a damp patch. The surveyor inspected the internal and external walls and took measurements of the relative damp and moisture content. We received a report with the measurements and thermal images to show the extent of the damp spread. The report also contained recommendations to rectify the issue. The surveyor was very helpful and took time to explain the issues and his recommendations. This is very helpful before we speak to any builders, to make sure they diagnose the problem and undertake the correct work.”

Damp Survey, in Epsom

“So glad I had this report done but a professional company, thanks to the company doing a full detailed report of what was wrong with the house I was going for, gave me confidence with deciding if to continue with the sale.”

Damp Survey, in Poole

“Mark really open our eyes to the mechanics and behaviour of single skin older building. It's all about breathability with lime render/plaster not about waterproofing with cement mortar. Conducted a very thorough survey and produced an excellent report afterwards to help us fix our damp problem the correct way, just wish we'd had it done before we spent money getting the house rendered with waterproof cement render!”

Damp Survey, in Epsom

“Excellent work by a very knowledgeable and experienced person. I would always recommend Mark and Alpine to anyone having damp problems or indeed if they were considering purchasing a house.”

Damp Survey, in Poole

“Alpine provided a much-needed and invaluable professional investigation for me (overseas landlord) at my tenanted property. They gave me the facts and unbiased valid information-just what I needed! As an independent company, Alpine is an absolute treasure; because the price is agreed in advance and the results are accurately compiled. No hidden extras, no "I know someone who can do that job" or any other potentially misleading sales talk. They provide a no-nonsense service which enables homeowners to then make informed decisions based on their findings. Highly recommend Alpine Surveys! Thank you.”

Damp Survey, in Eastbourne

“I have instructed Alpine Surveys to complete two surveys in the last month on behalf of my company Censeo Property, one for a property we are buying and the other on behalf of a client. Both are basement flats. I had the same surveyor for both properties, he arrived on time and worked systematically through the properties using both damp meters and thermal imaging. The reports produced were detailed and specifically the Thermal Imaging allows for non-invasive investigation, which has been very useful to my client to allow for the eliminations of some of the potential causes of the damp”

Damp Survey, in London

“This survey was undertaken due to dissatisfaction with other free quotes from damp proofing companies. Despite professional approaches, the variation in establishing underlying causes of damp seemed to add up to educated guesswork. The Alpine surveyor spent much longer exploring the potential cause and the use of thermal imaging seemed to pinpoint the source more precisely. The surveyor involved me and demonstrated what he was doing. I felt satisfied that money spent on effective unbiased diagnosis would save money down the line on potentially expensive and unnecessary work.”

Damp Survey, in Bristol

“I telephoned to enquire whether I could book a survey and received a very quick response. The survey was booked within 2 days which was extremely convenient for me.”

Damp Survey, in Coulsdon

“Inspection of Commercial Property: Very happy with Alpine Surveys - Timely, efficient, organised, polite and informative. A pleasure to deal with. Sarah who organised the appointments and follow up calls was excellent too - Thank you.”

Damp Survey, in Barnet

“Prompt, flexible to rearrange timing due to bad weather and exhaustive reporting.”

Damp Survey, in Teddington

“I was very impressed with the service offered - from initial enquiry through to receiving the survey. Very knowledgeable, helpful and prompt in sending the survey through.”

Damp Survey, in Sutton

“We had a Damp Survey carried out on property we were in the process of buying. Following the Homebuyer's survey we initially carried out, there were a number of damp related items that we wanted to get checked with a more detailed damp survey. The survey was carried out on the date we booked and we received the report the following day. The report was very clear and highlighted the areas of concern and the steps to rectify. Very pleased that it allayed our fears and put our minds at rest. Would definitely recommend.”

Damp Survey, in Dunstable

“No work was carried out, purpose of visit was for survey. Your colleague was polite, kept us informed as to what he believed the issue was and appeared to carry out a detailed investigation.”

Damp Survey, in Godstone

“Mark was extremely thorough with his investigation and identified the sources of my problems which another company wasn’t able to. His report was very informative and I would have no hesitation in recommending him.”

Damp Survey, in Haywards Heath

“Mark arrived on time and carried out a full survey and gave me good explanations of the root causes and proposed corrective actions. The report provided the same day with detailed analysis of several issues. We've not yet been able to confirm that the proposal will solve the problem, because the suggested works in the proposal are quite expensive and disruptive, but I do believe the Mark has identified the roots of the problem. I hope we can report back good news once we can afford to carry out the works.”

Damp Survey, in Henley-on-Thames

“Dealing with Alpine has been a pleasure. The booking staff are very capable, informative and courteous and the surveyors who attended were extremely professional, knowledgeable and reassuring. The report arrived on time and its format and content, logical, precise and clear. I would have no hesitation in recommending Alpine.”

Damp Survey, in Sevenoaks

“Excellent service, the man that did the job was really helpful and all issues were resolved after actions taken as advised, would definitely use again and recommend.”

Damp Survey, in Slough

“The inspector was very thorough, attentive to all details and identified the elusive source of a leak that numerous other companies failed to identify over the years. Excellent work and excellent customer service!”

Damp Survey, in London

“The surveyor was extremely pleasant, professional, approachable and an overall nice happy chap. Arrived and cracked on straight away. He explained his findings in plain terms so I would understand when the survey came through. I like the fact they are an independent company and not selling other goods off of the back of the survey like alot of others. Competitively priced vs the £400 I was quoted by another company! Sarah was friendly and easy to deal with. Survey came a little later than expected but wasn't an issue. Would recommend!”

Damp Survey, in Luton

“Alpine provided a comprehensive report on damp in a house I am a prospective buyer for. I spoke to the surveyor over the phone about the report, and received email responses to further queries. Sarah was very helpful in arranging the survey and in follow up emails.”

Damp Survey, in London

“The surveyor, Mark, Was very friendly and polite and undertook the survey very efficiently. The report was sent well before the 48 hour estimate. I had one follow up question that was answered quickly and efficiently.”

Damp Survey, in London

“Mark was thorough and informative, he knew exactly what he was looking for and was professional throughout. He identified all of the problem areas which I was able to take back and I am now in the process of getting corrected.”

, in Maidenhead

“I was completely satisfied with all aspects of the service I received from pre visit arrangements through to production of survey report. Alpine Surveys Ltd are clearly experts in their field and exceptionally professional in set up and delivery. Mark Dobson who conducted the survey was thorough and precise and the report very comprehensive. I would unreservedly recommend Alpine Surveys Ltd to anybody.”

, in Surbiton

“The surveyor was very thorough and provided a comprehensive report including recommendations/ digital images within a few days of visiting our property. It provided us with peace of mind that planned redevelopment of our conservatory would resolve damp issues we had experienced. The appointment was set up quickly and efficiently through the Company's central office. There is no connection with any company undertaking repair work and thus they provide an impartial opinion. Would definitely recommend Alpine Surveys.”

, in Wokingham

“I called in Alpine Surveys to find out why a bedroom wall was getting damp. After the survey we were told the leak was coming from a water tank in the attic. Although common sense would have pointed to the water tank as the logical place for the leak three different plumbers had failed to find anything wrong with it over a period of some months. The survey was quite expensive but proved beyond doubt we needed to replace that tank. We also had a full report from Alpine confirming the rest of the house is dry which is helpful as we are in the process of selling the property.”

Damp Survey, in Poole

“Excellent job, the surveyor was extremely knowledgable and the report really well made. We learnt a lot and got excellent recommendations supported by great technology used.”

, in London

“Mark arrived for the appointment on time, he was polite and courteous, outlying at the begin the process of the Damp survey before proceeding. He conducted the survey in a thoughtful methodical manner and providing constant feedback, whilst working through the house. The valuable feedback and advice given throughout were in understandable measured points which demonstrated his experience this field.”

, in Hayes

“Best money I’ve spent! Was about to spend £X on a new dpc and decided at the last minute to get Alpine in. Produced a report in one day and gave s detailed recommendation which did not involve a new dpc! Mark and Sarah are highly professional and the service is excellent- 10/10!”

, in Slough

“Very experienced in profession. Offered tips and recommendations whilst on the visit. Approachable, professional, confident and polite. Great written report of the survey received afterwards, was clear and precise.”

, in Uxbridge

“Very professional and knowledgeable about the different types of damp. Worked efficiently and explained the problem clearly with great recommendations on next steps. Would definitely recommend!”

, in London

We are currently in the process of a house purchase, with numerous damp and structural issues. The services offered by Alpine Damp were much more attractive vs. An intrusive damp survey, as they have state of the art equipment to detect any damp/rot issues. Despite a very busy environment at the moment, a very detailed and thorough report was turned over within 48h . Overall, very happy with the quality of the report and turnover time, the team were very knowledgeable and happy to explain and answer all questions we had.

Damp Survey, in London

From my initial phone call enquiry, to the actual day of the damp survey and then some follow-up advice to some questions I had after receiving the report, Alpine Surveys provide a complete professional service. Mark knows his stuff for sure, a true damp detective who has a wealth of knowledge in this field. We learnt a lot during the survey, Mark explained things clearly as he was carrying out his investigation. He gets to the route of the damp issue rather than trying to recommend a short term fix such as wall injections or installing membranes that don't allow the walls to breathe.

Damp Survey, in London SW16

Mark is a surveyor who specialises in diagnosing the cause of damp in period properties. I was having a property surveyed which had a few damp issues, it was 1900 built victorian property. If it wasn't for his survey specifying what remedial works needed to be carried out I wouldn't have purchased the property. He also gave me an idea of what it would cost to carry out the remedial works. If you are purchasing a period property with damp issues or any property with damp issues I would highly recommend Mark, he is an expert in his field. He also recommends the correct traditional remedial work.

Damp Survey, in West Drayton

We had a damp survey on our 1780's cottage in Dorset. The team were on site for 4 hours and were incredibly detailed in their inspection and explained stuff they found as they went through. The report is incredibly detailed which is really helpful for briefing builders for quotes for repair works.

Damp Survey, in SP7 Shaftesbury

Service was excellent from start to finish.. The admin team were helpful and responsive and the surveyors were professional and knowledgeable. We received a thorough explanation of the damp issues and the potential solutions - both on the day and in the comprehensive report which followed. We have no hesitation is recommending this company.

Damp Survey, in HA4

“Excellent, friendly work; explaining what was being done and recommending solutions before report. Very pleased.”

Damp Survey, in Hampton

The survey was completed in a tenanted property. The tenants had to delay the job due to self isolation and the Alpine changed the date without complaint or hesitation. On the day of the survey, the team that arrived was was polite, efficient and thorough and the tenants were very pleased. The final report was well presented and detailed. Well worth the reasonable fee paid. I can highly recommend this company. On another note, the communication with the office has been brilliant! Very friendly, personable and efficient.

Damp Survey, in TQ1

I chair a Poole residential block Manco and called in Alpine to settle the source of a water ingress issue impacting one flat and potentially sourced from another two. Alpine's surveyor carefully and diplomatically navigated the local politics, pinpointed a range of issues and came up with an actionable report in plain English that has been accepted by all parties. Alpine's independence, professionalism and precision were highly valued. In particular, I would like to thank Sarah for her flexibility and pragmatism in helping me get a satisfactory outcome in lockdown. She is a great ambassador for the brand

Water Ingress, in BH13

This is the first time I used Alpine Surveys. I am very pleased with their service. Very thorough survey, excellent customer service, knowledgeable surveyor and very detailed report. Definitely recommend Alpine Surveys.

Damp Survey, in TW3

Damp assessment survey was undertaken with Alpine, due to discovery of penetrative damp issue at my property . I have received various free quotes from other companies who were all trying to sell DPC course which I was never sure, if injecting chemical would resolve the root cause of the problem. I spoke to Sarah from the company to get an assessment survey booked and I must say the whole team was professional from start to finish . Surveyor AJ arrived on time and carried out the assessment spending long time investigating and exploring the potential cause and the use of thermal imaging seemed to highlight the source more precisely. I wanted an unbiased diagnosis from a professional team who clearly understand what they are doing. This help customer like me to spend money in the correct resolution of issues and avoid falling trap to tradesmen who are keen to sell chemical damp course and other expensive repair works Thanks

Damp Survey, in London

Very thorough and professional team, two men came to the house and were very polite. They wore full PPE in the house throughout the survey and covered every inch with a fine tooth comb, they assessed inside and outside, they were clean, and efficient and they they were even considerate of my very nervous cat. They explained everything as they went along and spoke in a manner I could follow without being condescending. Would highly recommend them!

Damp Survey, in Gloucestershire

Needed a damp survey quickly to complete on a house sale. Alpine were very helpful by finding me a slot within one week and turning the report around by the next day. The surveyor was polite, thorough and understanding of the issues and used sophisticated damp-measuring equipment the technical details of which were explained well. The report was thorough, clear and concise and included impartial recommendations. I would most certainly recommend and use again.

Damp Survey, in West London

Fantastic service from initial contact to completion. Reliable and friendly, but also professional and thorough. The report was produced and emailed the following day and contained a detailed, yet easy to understand, report with handy recommendations to fix any issues at the end.

Damp Survey, in Banbury

Great service from start to finish of process. Found company by chance on google search. Highly recommend this company , surveyor who arrived to undertake my damp survey was polite, courteous and friendly and knowledgeable and put me at ease straightaway. The office team were also really nice and efficient. The survey report was detailed and gave me peace of mind along with recommendations to resolve my problem.

Damp Survey, in London

I engaged Alpine to conduct a low level DPC survey which confirmed that the this level was to low and provided a solution for remedial action on my new build house which has been sent to the developers to resolve. I found Alpine very professional from start to finish and very easy to liaise with especially Becky and Sandra in the office and Ajmal the surveyor who arrived was punctual polite and did an excellent survey.

DPC, in London

I am really pleased with a very professional service. I found the advice given really helpful. I was stressed that my new home had rising damp due to some less than honest quotes and advice from other companies. I appreciated an independent survey from a very knowledgeable building surveyor, (AJ).

Damp Survey, in Maidenhead

“Very thorough survey done and thermal imaging also done and shown to us. Advised on what action to take. Mark(surveyor) was pleasant and professional and I had complete confidence in him”

Damp Survey, in Bournemouth

Alpine Surveys contacted me very quickly upon contacting them through Checkatrade. They were very helpful and competitive. The surveyor contacted me prior to arrival and I received my report very quickly. Would happily use again if the need arouse

Damp & Mould Survey, in GU11

Alpine Surveys have been absolutely fantastic! I can't recommend them enough. I was looking for a while for Surveyors that specialised in this area and I am genuinely so glad that I found! 10/10 and will 100% use them again if needed!

Surveyor, in TN4

Quickly identified the cause of damp across two neighbouring houses. This had evaded the previous person that the council had sent out

Damp Survey, in SE24

Really professional and helpful and I received an extensive break down of what work needs doing and why

Surveyor, in NW6

Survey carried out on roof of 4 storey coastal property to identify problem with debris accumulation in gutter. They turned up promptly when required and a full condition report along with detailed photos was provided by the afternoon. Unfortunately a chimney re-build has been identified but the report has given a very clear indication of what is required and we can confidently cost and schedule the work. Very pleased with the professionalism of this company and the quality and value of the report.

Full condition survey, in BH19

The surveyor AJ was very kind to speak to me after the survey. He was polite and seemed to know very well what he was doing. He gave me clear answers to my questions and was very confident of the cause of the damp. Previously I had done a damp survey with one of the PCA certified damp proof company and their report said that it is rising dampness. AJ’s analysis says that the issue is condensation and can be fixed by installing extractor fans and insulating exterior walls. I mentioned specifics because others might have very similar issue. I should write another review once issue is fixed.

General Survey, in HA2

Mark attended on time he was polite and explained everything as he was going through giving me a verbal report at the end of the visit followed by a written report two days later. He also answered a follow question after the visit. Good communications from the main office making arrangements and rescheduling as we had to do a couple of times. Quick responses to enquiry. Good service all round.

Surveyor, in PO13

Surveyor was very polite and informative and came up with a few items for us to resolve.

Surveyor, in SE9

Outstanding. The survey was completed with real care and time taken to listen to me/ why we’d instructed them for a survey, as well as explaining the findings, recommendations and damp queries in general. The report was with me in less than 24 hours. I was so impressed by everyone I had dealings with from the Alpine team, they have really shone as an organisation and I would recommend them without hesitation. Thank you so much for a professional service.

Surveyor, in GU47

“I highly recommend Alpine Surveys. Mark was extremely knowledgeable and carried out a comprehensive survey/report on an old property I was in the process of purchasing. He gave sound advice and prevented me from wasting thousands of pounds on injection tanking, as recommended by another 'damp specialist'. In my opinion having independent advice is certainly the way to go if you want peace of mind that you won't be ripped off by companies offering 'free' damp surveys.”

Damp Survey, in Chalfont St. Giles

“Mark arrived early, was polite, professional and thankfully for us (finally after spending huge amounts of money getting nowhere on the issue) highly effective. We now know what the issue is (inside the house not outside). If we need to do this again these guys are the go to outfit. Thanks again.”

Damp Survey, in Hook