Customer Feedback

“Although I did not meet or speak directly to the surveyor as he surveyed our potential new home, both Sarah who was my main contact and Mark, the surveyor were efficient and detailed. The report was thorough and delivered a few days after the site visit. Any questions I had were also answered promptly. Worth the investment.”
“The investigation was carried out professionally and courteously, with all aspects of the issues and the treatment options explained clearly and patiently. I would not hesitate to recommend this company, as they provide impartial professionalism and a comprehensive plan of action to tackle damp problems.”
“I was very impressed with the Mark Dobson who did the survey, he answered all my questions in detail and was clearly an expert in his field, I would not hesitate to use Alpine again compared to other companies who do a "free survey" and also carry out the works needed!!!- the information given on the free survey was incorrect in my opinion against what Alpine recommended”
“I Phoned through to Alpine Surveys on a Tuesday, they managed to get someone out on the following day (I guess I was lucky in this regard) and by the Wednesday evening the highly detailed report had been e-mailed through. I would thoroughly recommend Alpine Surveys on promptness and quality and would use them again.”
“The surveyor arrived at the time specified and took the trouble to ensure that the house remained as clean and tidy as it had been when he arrived. He took time to explain (in layman' s terms so the information was clear) what he was doing, what had caused the problem and gave good advice on how to solve it and how to find a suitable builder.”
“Very helpful, polite and efficient. Was kept informed of surveyors time of arrival. Would recommend as pleased with service.”
“We currently have a damp issue in our property (both on an internal wall, and external wall). Alpine Survey' s carried out tests and produced a comprehensive report identifying the suspected cause of the damp and suggestions on next steps. I would highly recommend their services, ahead of calling out plumbers, trace and access, cctv surveys etc.The expert who visited the property was experienced, thorough and professional, and the customer service was excellent.”
“Survey and investigation done as requested. Communication with company was excellent and report was produced quickly and thoroughly. Report was thorough and informative and the recommendations were easy to understand.”
Water Industry
Altius
Checkatrade
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BBX
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