Customer Feedback

“Excellent, friendly work; explaining what was being done and recommending solutions before report. Very pleased.”
“I called in Alpine Surveys to find out why a bedroom wall was getting damp. After the survey we were told the leak was coming from a water tank in the attic. Although common sense would have pointed to the water tank as the logical place for the leak three different plumbers had failed to find anything wrong with it over a period of some months. The survey was quite expensive but proved beyond doubt we needed to replace that tank. We also had a full report from Alpine confirming the rest of the house is dry which is helpful as we are in the process of selling the property.”
“Mark was extremely thorough with his investigation and identified the sources of my problems which another company wasn’t able to. His report was very informative and I would have no hesitation in recommending him.”
“Mark really open our eyes to the mechanics and behaviour of single skin older building. It's all about breathability with lime render/plaster not about waterproofing with cement mortar. Conducted a very thorough survey and produced an excellent report afterwards to help us fix our damp problem the correct way, just wish we'd had it done before we spent money getting the house rendered with waterproof cement render!”
“The surveyor was extremely helpful and explained verbally the issues and possible solutions on the day. We received the written report with photographs in two working days. The company kept us fully informed of the process and progress and was highly efficient in handling our enquiry and delivering the service.”
Alpine Surveys made the whole process really simple, and everyone was polite and courteous throughout the whole process. The initial call from Sarah was really useful, with great communication throughout. Mark did the survey was really professional. He investigated the damp thoroughly and explained the results - I just wish I had used them before having "damp proofing" installed by another Checkatrade tradesman which is already failing and didn't resolve the problem. I now have a clear plan of what needs to happen to resolve, and feel confident in the results. Time will tell, but would recommend.
Water Industry
Altius
Checkatrade
SSIP
BBX
Trust Pilot