“Mark really open our eyes to the mechanics and behaviour of single skin older building. It's all about breathability with lime render/plaster not about waterproofing with cement mortar. Conducted a very thorough survey and produced an excellent report afterwards to help us fix our damp problem the correct way, just wish we'd had it done before we spent money getting the house rendered with waterproof cement render!”
“The surveyor was extremely helpful and explained verbally the issues and possible solutions on the day. We received the written report with photographs in two working days. The company kept us fully informed of the process and progress and was highly efficient in handling our enquiry and delivering the service.”
Alpine Surveys made the whole process really simple, and everyone was polite and courteous throughout the whole process. The initial call from Sarah was really useful, with great communication throughout. Mark did the survey was really professional. He investigated the damp thoroughly and explained the results - I just wish I had used them before having "damp proofing" installed by another Checkatrade tradesman which is already failing and didn't resolve the problem. I now have a clear plan of what needs to happen to resolve, and feel confident in the results. Time will tell, but would recommend.